Vodafone is looking for a Demand Customer PM Supervisor.
The jobholder will be responsible for leading the Demand and Customer Management team through the below activities:
Responsibilities
- Lead demand management team
- Build and maintain the demand roadmap
- Establish and maintain customer relationship
- Verify that projects are delivered within time, cost, quality and scope objectives
- Lead and manage multidisciplinary teams, via a matrix type organizational structure, to ensure that roles and responsibilities for project delivery and
- stakeholders’ satisfaction are understood and effectively implemented
- Effectively manage risks, issues and changes to assure successful project delivery
- Prompt and comprehensive project progress reporting to project owner and management
Qualifications & Skills
Core Competencies, Knowledge And Experience
- Good knowledge on systems capabilities (CRM/Siebel, Billing/BRM, SAP)
- Management of digital transformation systems and/or projects.
- Good understanding of mobile and fixed business and technologies
- Project management skills
- People and stakeholders management
- Personal accountability for the customer experience
- Effective leadership and analytical skills
- Ability to coordinate cross-functional work teams
- Ability to solve problems, make decisions, think for oneself
Technical / Professional Qualifications
- Two to four years of experience in a similar position
- Previous experience in Telecommunication industry
- Bachelor’s Degree in Business or Information Technology direction
- Strong oral and written skills in both Greek and English language
- Working knowledge of MS project, word, Excel, PowerPoint and basic knowledge of Visio
Nice-to-have
- Postgraduate Degree in Business or Information Technology
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